Hi there
I have yet to try out this place, but the name of this Japanese Charcoal Grill restaurant is quite catchy, and I found my self kept say Rocku in my head, haha..
All you can eat BBQ buffet at $29.90 on saturday & sunday, with more than 30 dishes to choose from. 🙂
Each session must complete within 120mins, which is pretty sufficient for a lunch. 🙂
Available from 1130am – 4pm only.
RESTAURANT PROMOTIONS : ROCKU JAPANESE CHARCOAL GRILL
Locations : 201 Victoria Street, Bugis, #04-06, Singapore 188067
Tel : 66343313
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Cheers,
Dawn
I would not recommend this. I just had it with my family members yesterday for lunch and it was a great disappointment. I was given a leaflet like the picture you posted here and was tempted by what I saw. Unfortunately, the minute we stepped it, I realised we were conned. The buffet menu was sadly limited and I even questioned the staff serving me. I showed her the leaflet stating that there was more than 30 dishes to choose from, but the menu showed much lesser. I asked if that’s all and she nodded her head. Then I directly asked if that was the case, then the content of the leaflet was pretty deceiving right? She looked embarrassed and did not know what to say. Since we were already seated, we went ahead with our orders. Next came the frustrating long wait. Some of the dishes were served within reasonable wait time but most of the items took so long to arrive that I have had to keep asking the serving crews. And mind you, the place was not very crowded to begin with. The quality of the food was not fantastic and coupled with the long wait time only made me and my family members pissed. We got angry with having to keep asking different staff when are our items coming, etc. The last straw came when our charcoals were dying off (the BBQ was done with charcoal) and we requested for more charcoal to be added. Again, I needed to make the same request to different serving crews and guess what? The charcoal did not even arrive after I made payment for our meal. It was a damn frustrating meal as we were kept waiting for items which never arrived, and some of our food are half cooked due to lack of charcoal. No ice water will be provided, so be prepared to cough out another $4.90 each for free flow of rootbeer or mountain drew with dessert of the day. Don’t be too happy though, coz we have had to keep waving the serving crews over to top up our drink ever so frequently and the dessert (soya pudding, green tea pudding or sesame pudding) tastes yucky.
With experience like this, I would NEVER recommend this place to anyone, and I would NEVER step into this place again.
Hope my comment is useful to anyone who is thinking to try out this place.
Hi Ko
So sorry to hear about your experience there, if the management over at Rocku Japanese Charcoal read this, hope you can feedback on this.
Cheers
Dawn
Thank you Ko,for sharing with us.I was thinking of going there this coming Sunday with my family.After reading what you have wrote,I change my mind.
Regards
Maureen