Hi Ed
So sorry that happened to you, I actually checked Royce to see if they have any contact details so you can forward your message to them, but seemed like they only have local tel nos.
ROYCE’ Mabohai Shopping Complex Shop – Tel : +673-222-88-11
ROYCE’ Boutique Airport – Airport Departure Hall Brunei International Airport -Tel: +673 233 9898
ROYCE’ Kuala Belait Boutique -Tel: +673 333 77 11
So far in Singapore, we managed to get good service and products from Royce, so honestly I am quite happy with the chocolates I have bought from them. I would say Royce is slightly different from Godiva, be it the price or the style of their chocolates, but I hope if there is any chance in the future, you will give it one more try.
Cheers
Dawn
As a company I think Royce takes advantage of unsuspecting customers, for example. Picked up a special box of chocolates for my wife on Valentines Day which cost me $100.00 by the way the Brunei shop. 1/3 of the box was paper filling the rest was 1/2 leftover Christmas cookies almost all of that was kids stuff. So this is what Royce is all about, I had hoped for a quality product to rival my experience with Godiva and instead I got ripped off. Needless to say I won’t be back.
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